Skip to main content

What our customers say

Advanced Stairlifts (Scotland) business is generated from recommendations from satisfied customers, you can see below some reviews and customer feedback. Every lift we fit is followed up with a satisfaction questionnaire. We enjoy reading about the difference a lift has made to our customers “lifting you up when you are down”.

We value everything our customers have to say about our service and appreciate that time has been taken to send in the questionnaires. That’s why we created a space called “Customer Satisfaction Forms” where all existing and future customers can see the feedback we are provided by our clients. You can click on “Customer Satisfaction Forms” to check our customers’ opinions. Furthermore, if you would like to share your experience with Advanced Stairlifts please contact us – we would love to hear from you.

The man who fitted the lift was very lovely and helpful, he fitted it a lot quicker than I had thought. He got on with his job without problems and was polite. I am only 38 and have been putting off getting one for ages and struggled on the stairs. However your company fitted a stylish one that matched my hallway and is incredibly comfortable to use

C Sherriff

Highly professional in all areas, very helpful and informative, I would recommend this company to anyone.

J Cartledge

Fitter was prompt, quick and tidy, I am very pleased.

Mr Fleming

The service I received was none other than excellent, I never realised how often I had crawled up the stairs until my son insisted I have a stairlift and I will be eternally grateful.

M King

The stairlift has been life changing for both me and my husband!

J Wilkinson

We find the lift simple to use and is an absolute blessing in our present circumstances.

J Dow

A fantastic service was provided from start to end. The engineer who installed the starilift was very pleasant, great manner and explained everything. He was a very tidy worker.

R Brown

Nice guy, total pro, super job. No Hassle, no mess, 10 out of 10, I’m fair chuffed.

J Kilpatrick

The engineer was considerate and took the trouble to go through the function with me, thanks it has improved my life already!

Mr Rodgers

The service was first class, could not have asked for anything better, the man who fitted the lift was really nice, friendly and very helpful, nothing was too much trouble.


The installer was very professional and courteous, done an excellent job.

M MacLean

Very happy can go up and down without worrying about it breaking down.


My fitter was an excellent gentlemen and above average for todays tradesmen.

J Reid

All in all a complete success, many thanks!

S Morrison

I would like to thank all staff at Advanced for all their help

C McDowell, Kirkcaldy

Engineer was very helpful and polite

R Davidson, Crieff

Service was very good, Technician doing the measuring and fitting couldn’t have been nicer or more helpful. A great help to my everyday quality of life. Thank you

K Anderson, Stirling

The engineer watched me go up and down the stairs and made sure I was satisfied and felt safe on the stairlift.

E McBain

The installation of the lift has been of great value to me and given me a bit of independence. Thank you.

E Greenfield

The person who came to do the job was very mannerly and could not have been more pleasant a pleasure to have in our home. I am pleased with your company and would recommend you to everybody!

H Irving

The engineer who came to install the stairlift came at the arranged time, got through the work quickly, leaving a clean, safe staircase. He was pleasant and explained clearly how the stairlift worked.

A Gray

Service Perfect!

L Carson

Keep up the good work!

D Pendleton

Service was second to none. Young man was very polite and very good at his job, the fitter was brilliant, just thank you very much.

A Collins

Big difference to my way of life.

E Jess

The quality of work was super it was quickly and quietly installed and with no fuss or mess, excellent overall

C Davidson, Perth

Very good service, quick and efficient

P Wright, South Queensferry

On time, job done very well without any fuss and very pleasant

I Ritchie, Kincardine-on-Forth

Excellent Service

J Falconer, Musselburgh

The person that installed the lift was very pleasant and helpful and patient

J Cromb, Blairgowrie

Service is Perfect

H Web-Nelson, Gorebridge

The installation of my stairlift was done with speed and precision. My carpet had to be lifted but everything was put back in place as tidy, you would never have no that work had been done. The guy who installed it was very good and explained everything in a language that I could understand. I would absolutely recommend this company to any of my friend or family. I have already posted on Facebook

I Craik, Tayport

The service was very good, the man who put the stairlift in was very helpful and kind he was also very informative

E Clarke, Ballingry

Service was Excellent

S Allen, Dunbar

No need to improve, 5 out of 5

A McGowan, Tranent

The installer was quick, unobtrusive and on time

G Vickers, Edinburgh

Your help has made things easier at a stressful time for our family and we appreciate it

F Stewart, Edinburgh

They were very good at informing us regarding fitting appointments and explaining everything. The gentlemen who fitted the lift was very good and patient as we had visitors. The overall service was very good and professional

M Moodie, Dalgety Bay

Service was very good, all the representatives were very helpful. I am very satisfied

J Findlay, Errol

Service was excellent, the engineer who installed the lift was polite and helpful

E Fenton, Glenrothes

Very satisfied with the Stairlift and very helpful in letting me know how it works

E Brown, Edinburgh

First class service from a competent engineer. Very pleased with my new stairlift, easy to operate. I would highly recommend Advanced Stairlifts. Many thanks again

R Witton, Glenrothes

Gerry who installed the stairlift was immaculate in his dress, ability and very pleasant and helpful, footrest required adjustment a few days later as was catching on bottom stair, this was promptly attended too, thank you

D Auld, MacMerry

The service was excellent. The installation engineer was so down to earth and totally excellent. The stairlift has changed my quality of life and made things a lot easier for myself

P Reilly, Cardenden

For more information on our range of lifts, or our reconditioned stairlifts, Please call us on 01383 411400 or use our Contact Form below

Please call us to discuss our range of second hand lifts

simple tick24/7 support & after sales service